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LumaHive/Services/AI Innovation Hive

Chatbots

Conversational AI that actually helps.

Branded chat assistants grounded in your content and systems — for support, sales, onboarding and internal knowledge.

What you get

Engagement highlights

  • RAG over your knowledge base
  • Handoff to human agents
  • Multi-channel (web, app, WhatsApp)
  • Analytics on questions & CSAT

Deliverables

Inside the package

  • 01Chat widget
  • 02Knowledge pipeline
  • 03Admin console
  • 04Analytics

The Hive Process

Four phases. Zero guesswork.

01
Discover

Map the workflow, data, and success metrics.

02
Design

Prompt architecture, model choice, and integrations.

03
Build

Iterative rollout with human-in-the-loop review.

04
Operate

Monitoring, evals, and continuous improvement.

FAQ

Questions, answered.

Which models do you use?+

We pick per task — frontier LLMs for reasoning, smaller fine-tuned models for scale and cost.

Where does our data live?+

In your cloud by default. We support private endpoints and zero-retention providers.

Ready to ship chatbots?

Tell us about your project. We reply within one business day with a tailored plan and a firm quote.